Dawson Jones Frequently Asked Questions
Do I need a business license to shop at Dawson Jones?
No, you do not need a business license to shop with us. We are open to the public.
Can I buy used online?
No, we do not sell used items online. All used items must be seen in person for purchase due to condition.
Is there a minimum purchase?
No, we do not have a minimum purchase requirement.
What forms of payment do you accept?
We accept Visa, Master Card, Discover, American Express, checks, and cash.
What is your return policy?
We offer a 7 Day No Hassle Return Policy
You may return ALL ITEMS within 7 Days of Receipt for a Full Refund with No Restocking Fees - minus any return shipping costs - with the following exceptions:
Slatwall, Slatwall Displays, Display Tables, Showcases and Counters: may be returned within 7 Days of receipt if they are unopened, in brand new condition, or if the item is defective.
Used Products: Sold As-Is and may not be returned
Shipped Returns: Please call (800) 418-1954 to receive an RMA and Address for return of any item. Returns to the store do not need an RMA number.
How do I sell back used fixtures?
If you have items to sell back, please email pictures to [email protected]
However, there are times where we do not accept used items due to over stock.