(800) 418-1954

Dawson Jones Frequently Asked Questions

Do I need a business license to shop at Dawson Jones?

No, you do not need a business license to shop with us. We are open to the public.

Can I buy used online?

No, we do not sell used items online. All used items must be seen in person for purchase due to condition.

Is there a minimum purchase?

No, we do not have a minimum purchase requirement.

What forms of payment do you accept?

We accept Visa, Master Card, Discover, American Express, checks, and cash.

What is your return policy?

We offer a 7 Day No Hassle Return Policy
You may return ALL ITEMS within 7 Days of Receipt for a Full Refund with No Restocking Fees - minus any return shipping costs - with the following exceptions
Slatwall, Slatwall Displays, Display Tables, Showcases and Counters: may be returned within 7 Days of receipt if they are unopened, in brand new condition, or if the item is defective.
Used Products: Sold As-Is and may not be returned
Shipped Returns: Please call (800) 418-1954 to receive an RMA and Address for return of any item. Returns to the store do not need an RMA number.

How do I sell back used fixtures?

If you have items to sell back, please email pictures to [email protected]
However, there are times where we do not accept used items due to over stock.

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